Shipping and Return

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 6-8 business days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. Banarasi Julaha is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 6-8 business days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified
during registration. For any issues in utilizing our services you may contact our helpdesk on 7052000312 or contact@banarasijulaha.inThank you for shopping at Banarasi Julaha. We want to ensure that your shopping experience with us is smooth, convenient, and satisfying. This page provides important information regarding our shipping and return policies.

Shipping:

  1. Processing Time:

Once your order is placed and payment is confirmed, we will process and prepare your items for shipment. Please allow 6 to 8 business days for order processing, excluding weekends and holidays.

  1. Shipping Methods and Delivery Time:

We offer reliable shipping options to deliver your purchases in a timely manner. The delivery time depends on your location and the shipping method selected at checkout. Estimated delivery times are as follows:

– Domestic Shipping (Within India ):

  – Standard Shipping: 6 to 8 business days

– International Shipping: ( For this please call at 7052000312)

Please note that delivery times may vary due to customs processing or unforeseen circumstances beyond our control.

  1. Shipping Charges:

Shipping charges are calculated based on the weight, dimensions, and destination of your order. The shipping cost will be displayed at checkout before you finalize your purchase. We may offer free shipping promotions from time to time, so be sure to check our website or subscribe to our newsletter for updates.

  1. Tracking Your Order:

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment online. Please note that tracking information may take some time to be updated by the shipping carrier.

Returns:

  1. Return Eligibility:

We want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, we accept returns within 9 to 15 days from the date of delivery. To be eligible for a return, the item must be unused, in its original condition, and in the same packaging as received.

  1. Return Process:

To initiate a return, please follow these steps:

– Contact our customer support team or visit our Returns Center to request a return authorization.

– Pack the item securely in the original packaging, including all accessories and tags.

– Include a copy of the original invoice or order confirmation.

– Ship the package to the provided return address using a trackable shipping method. We recommend using a shipping service that provides insurance for the return package.

  1. Return Shipping Costs:

The customer is responsible for the return shipping costs unless the return is due to an error on our part or a defective item received. In such cases, we will provide a prepaid shipping label or arrange for the return shipping.

  1. Refund Process:

Once your return is received and inspected, we will process your refund within [Insert number] business days. Refunds will be issued in the original payment method used for the purchase. Please note that shipping charges and any applicable customs fees or duties are non-refundable.

  1. Exchanges:

At the moment, we do not offer direct exchanges. If you wish to exchange an item, please follow the return process mentioned above and place a new order for the desired item.

If you have any further questions or need assistance with your shipment or return, please contact our customer support team. We are here to help and ensure your satisfaction.

Note: The above shipping and return policies are subject to change without prior notice. Please review this page periodically for any updates.

Thank you for choosing Banarasi Julaha.

For any query please call on 7052000312